This Privacy Policy explains how Temperature Control Services Inc. collects, uses, protects, and discloses personal information obtained through our website, phone calls, text messages, and HVAC services. By using our website or contacting us, you consent to the practices described below.
How We Collect Your Personal Information
We collect personal information when you:
- Submit forms on our website
- Contact us by phone or text
- Request service or schedule appointments
- Sign up for SMS notifications
- Interact with our website through cookies and similar technologies
What Personal Information We Collect
The personal information we collect may include:
- Name
- Phone number
- Service address
- Details related to heating and air conditioning services
- IP address
- Browser and device information
How We Use Your Personal Information
We use your information to:
- Provide HVAC services
- Respond to inquiries
- Schedule appointments
- Send service updates and reminders
- Process payments
- Improve our website and customer experience
- Send marketing communications where permitted
How and Why We Share Data
We may share your information with trusted service providers who assist in operating our business, such as payment processors or communication platforms.
We do not sell your personal information to third parties.
We may also disclose information:
- When required by law
- To comply with legal processes
- To protect the rights, property, or safety of Temperature Control Services Inc.
SMS Consent
By providing your phone number and opting in, you agree to receive SMS messages from Temperature Control Services Inc., including:
- Appointment confirmations and reminders
- Scheduling and service updates
- Customer support communications
- Marketing and promotional messages
You may opt out at any time by replying “STOP.” Standard message and data rates may apply.
Your phone number and SMS consent will never be shared or sold to third parties or affiliates for marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Track website performance and analytics
- Remember user preferences
You may disable cookies through your browser settings.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information. Access to personal data is limited to authorized personnel only.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your data
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To exercise your rights, please contact us using the information below.
Contact Information
Temperature Control Services Inc.
1518 Cash Rd
Creedmoor, NC 27522
Phone: (919) 364-3985
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